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Peace of Mind - Every Q Ultimate Certified vehicle has gone through a comprehensive vehicle history evaluation from AutoCheck by Experian Automotive.
Independent Third Party Inspection - This service randomly evaluates our dealerships performance to ensure compliance with the strict Q Ultimate? standards.
Nationwide Protection - Your coverage is effective anywhere in the continental U. S. and Canada.
You are Always Covered - When a repair can not be made by your Q Certified authorized Dealership because you are traveling away from home, the Q Certified Administrator can utilize its national corporate credit card to make immediate payment to an authorized repair facility.
Deductible - A $200 per visit deductible will apply.
Rental Reimbursement - If your vehicle is kept in a repair facility overnight due to a covered repairs we will provide car rental coverage.
Coverage - The following selected mechanical components are covered for a period of up to 2-years or 100,000 miles, starting from the coverage effective date or up to 100,000 miles on the odometer, whichever occurs first.
The following parts are covered. Parts not listed are not covered.
1. Engine
Gasoline Engine - Cylinder block, and all internal lubricated parts including; crankshaft, rod and main bearings, cam bearings, expansion (freeze) plugs, connecting rods, wrist pins, pistons, piston rings, camshaft, cam tower, lifters, cylinder head, valves and guides, valve springs, rocker arms (cam followers), pushrods, timing chain housing (cover), timing chain and sprockets, timing belts and pulleys, timing belt tensioner, intake and exhaust manifolds, flywheel, balance shaft, harmonic balancer and retainer bolt, crankshaft pulley, valve covers, oil pan, oil pump and pressure relief valve, engine oil cooler hoses, oil filter adapter/housing, engine oil sending unit, engine mounts, water pump, temperature sending unit, thermostat and housing, fuel supply pump, vacuum pump, dipstick and tube, fasteners for the components listed above.
Turbocharged/Supercharged/Rotary/Diesel/ Enhanced Engines - All of the above listed parts or equivalent plus, turbocharger, waste gate controller, intercooler, hard lines, compressor, clutch and pulley, bypass valve, injection pump, lines and nozzles.
2. Transmission
Automatic - Case and all internal lubricated parts including; oil pump, valve body, torque converter, vacuum modulator, governor, main shaft, clutches, bands, drums, gear sets, bearings, bushings, sealing rings, TV cable, solenoids and electronic shift control unit, transmission mounts, cooler, cooler hoses and hard lines, dipstick and tube, fasteners for the components listed above. Standard - Case and all internal lubricated parts including main shaft, gear sets, shift forks, synchronizers, bearings, bushings, fasteners for the components listed above. Transfer Case - (4x4 vehicles) - Case and all internal lubricated parts including; main shaft, gear sets, chain and sprockets, bearings, bushings, mounts, fasteners for the components listed above, electronic and vacuum engagement components.
3. Front Wheel Drive
Final drive housing, and all internal parts including; carrier case, gear sets, chain and sprockets, bearings, bushings, axle shafts, universal joints, front hub bearings, locking hub assemblies (4 x 4), drive shaft support, rear axle hub bearings, fasteners for the components listed above.
4. Rear Wheel Drive
Drive axle housing, and all internal lubricated parts including; carrier case, gear sets, bearings, bushings, limited slip clutch pack, axle shafts, hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners for the components listed above.
*Maintenance Requirements - Your vehicle must be serviced receiving all scheduled maintenance as recommended by the manufacturer?s Owners Manual. All Q Certified Authorized Dealership have professional, factory trained technicians to ensure your satisfaction and peace of mind. As a result, we recommend that you return to your Q Certified Authorized Dealership or their affiliate for all scheduled maintenance.
*Maintenance Record Retention - You must retain copies of all completed repair orders showing the maintenance services performed during the coverage period. Our dealership or dealership affiliate will retain repair order copies on your behalf if that dealership performed the maintenance and/or repairs. Repair Requirements. You must return to your Q Certified Authorized Dealership or their affiliate for covered repairs. If traveling away from home, you must contact the Q Certified Administrator for directions to the nearest Q Certified authorized repair facility.
*Failure to follow maintenance requirements and maintenance record retention section of the Q Certified Limited Powertrain Warranty may void coverage.
QCERT-007 (R 02/03)
One-Year Membership to The Road America Auto Assist Program
24-hour and 7 Days a Week Round-The-Clock Assistance A one-year membership to the Road America Auto Assist Program is included in the program.
Roadside Assistance Benefits Pays up to $50 per occurrence for covered roadside assistance.
Towing Service - When necessary, the member's disabled vehicle will be towed to the closest Q Certified authorized repair facility.
Flat Tire Assistance - Service consists of the removal of the flat tire and its replacement with the member's spare tire.
Battery Service - If a battery failure occurs, a jump-start will be applied to the member's vehicle.
Lock-Out Assistance - If a member's keys are locked inside of their vehicle, the service will provide for the assistance of a commercial locksmith in gaining entry to the member's vehicle.
Gasoline, Oil, Fluid and Water Delivery Service - An emergency supply of gasoline, oil, fluid, and water will be delivered to any member in immediate need.
One-Year Trip Interruption Guarantee Program
$1,000 Emergency Travel Expense Reimbursement. If a member's vehicle is disabled due to a covered mechanical failure more than 100 miles from home, the member will be reimbursed up to $1, 000 for Emergency Travel Expenses such as airline tickets, hotels, meals and car rental. (Not available in California)
One-Year Tire Hazard Protection Program
We will pay to repair or replace a damaged tire if the damage is caused by a road hazard.
Road hazard is defined as debris on the road surface or road surface condition such as potholes, cracks and breaks. Coverage remains in effect for one year. During this one-year coverage period, should the tire wear reach 3/32", the Tire Hazard Protection will be void. Tire replacement reimbursement is prorated based on tire wear.
NOTE: For complete information regarding specific details, limitations and responsibilities, refer to the Q Certified Limited Powertrain Warranty.
LIMITED POWERTRAIN WARRANTY Extendible Protection - You may purchase a service contract that provides coverage of components not covered by the Limited Powertrain Warranty. A variety of time and mileage plans are available that allow you to tailor a plan to your vehicle and driving needs.
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